Responsible Gambling Policy

At FlashDash we are committed to safe, controlled play. We want every player to enjoy their time with us while staying in control of their gambling. This page explains the tools we provide, the signs of risky play, and practical steps you can take if you or someone close to you needs help.

Our player protection principles

We promote responsible gambling by making tools and clear information available to all account holders. We focus on prevention - helping you set limits and take regular breaks - and on prompt support if you need to restrict or close your account. Our aim is to respect your choices while offering practical options to reduce harm.

Activity-control tools

You can manage your activity from your account settings or by contacting our support team via the help section. Available controls typically include deposit limits, loss limits, wagering limits, session time reminders, and temporary time-outs. These tools are designed to be simple to use and to take effect quickly so you can act when needed.

Deposit and loss limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Loss limits let you cap the amount you can lose over a chosen period. We encourage starting with conservative limits and adjusting only after a cooling-off period. If you need help setting or lowering limits, contact support and we will assist you.

Time limits and breaks

Session reminders and automatic log-outs help prevent extended play. You can schedule regular breaks or short time-outs directly in your account. For longer interruptions, consider a temporary suspension while you reassess your play patterns.

Self-exclusion

If you feel you need a complete break, self-exclusion options allow you to close or suspend access to your account for a set period. Self-exclusion is an effective step for many players; details on how excluded funds are handled are provided in our terms and via support. To start an exclusion, use the self-exclusion feature in your account or contact our team.

Recognizing signs of problematic behaviour

Common warning signs include spending more than planned, chasing losses, neglecting responsibilities, borrowing to gamble, or secrecy about gambling activity. If you notice these changes in yourself or someone close to you, consider using limits, taking a break, or seeking outside advice.

Tips for staying in control

Practical measures include setting fixed budgets, using deposit and loss limits, scheduling regular breaks, avoiding gambling when upset or stressed, and keeping entertainment and finances separate. You can also review your activity history in your Flash Dash account to monitor time and spend.

Professional help and external support

If you need additional assistance, consider reaching out to a qualified counsellor, financial advisor, or local support services in your area. Search for gambling support or speak to a healthcare professional for confidential guidance. Our support team can help apply tools to your account and provide information on next steps.